Privacy Policy

The Air Conditioning Network (the "Site," "we," "us," or "our") is operated by BRR & Group LLC, a New Jersey limited liability company. We are not an air conditioning contractor; we are a free service that helps homeowners connect with independent, third-party air conditioning professionals. This Privacy Policy describes how we handle information collected through this Site.

1. Information We Collect

Information You Provide

When you submit a form on this Site or call the phone number listed, you may provide us with information such as:

• Your name (first and last)
• Phone number
• Email address (where provided)
• Zip code or service location
• Details about the air conditioning job you need help with
• Any other information you choose to share with us or with the AC professional you are connected with

Information Collected Automatically

When you visit this Site, we and our service providers automatically collect certain technical information, including:

• IP address and approximate location derived from it (we use this to personalize the Site to your general area — for example, displaying your city in the page heading)
• Device, browser, and operating system information
• Pages viewed, time on page, and interactions on this Site
• Referring URL and any campaign tracking parameters (such as UTM parameters) used when you arrived
• Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

We use the information we collect to:

• Connect you with one or more participating air conditioning professionals to address your request
• Communicate with you about your request, by phone, text, and/or email
• Operate, secure, and improve this Site and our service
• Measure the effectiveness of our advertising and marketing
• Comply with legal obligations and enforce our terms

3. How We Share Your Information

We share your information in the following limited circumstances:

With AC Professionals and Lead Network Partners

When you submit a request, we share your contact information and the details of your request with one or more participating air conditioning professionals or with our lead network partners, who route your information to professionals in their network. Those professionals are independent businesses; we do not control them and we are not responsible for their privacy or business practices. By submitting a request, you understand and agree that your information will be shared this way.

With Service Providers

We use third-party service providers to help us operate this Site. These include:

• Call tracking providers, which assign and track phone numbers shown on the Site so we know which advertising campaigns produce calls
• Web analytics and advertising platforms, including Meta (Facebook) Pixel, which help us measure and optimize our advertising
• IP geolocation providers, which help us personalize the Site to your approximate location
• Form, hosting, and security providers, which help us operate the Site

These providers may receive information about your visit and use it in accordance with their own privacy policies.

For Legal Reasons

We may disclose information if we believe in good faith that disclosure is required by law, court order, or to protect the rights, property, or safety of any person.

In a Business Transfer

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to unrelated third parties for their own marketing.

4. Cookies and Tracking

We and our service providers use cookies, pixels, and similar technologies to recognize your device, remember preferences, measure advertising, and analyze how the Site is used. You can usually control cookies through your browser settings. If you disable cookies, some features of the Site may not work as expected.

This Site uses the Meta Pixel to measure ad performance and may allow Meta to deliver ads to you on Facebook and Instagram based on your visit. You can manage Meta ad preferences at facebook.com/adpreferences.

5. Your Choices and Rights

Communications

When you submit a form on this Site, you consent to be contacted by phone, text, and/or email by a participating air conditioning professional regarding your request. If you no longer wish to be contacted, you can ask the contacting professional to stop, reply "STOP" to text messages, or contact us using the information in Section 9 to request removal from our records.

California Residents (CCPA/CPRA)

If you are a California resident, you have certain rights regarding your personal information, including the right to know what categories of personal information we collect and share, the right to request a copy of your personal information, the right to request deletion of your personal information, and the right to opt out of certain sharing for cross-context behavioral advertising. To exercise these rights, contact us at the email or address in Section 9. We will not discriminate against you for exercising your privacy rights.

Other U.S. State Residents

Residents of certain other U.S. states may have similar rights under their state's privacy laws. To exercise any rights you may have under applicable state law, contact us using the information in Section 9.

Do Not Track

This Site does not respond to Do Not Track signals at this time.

6. Data Retention and Security

We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. We use reasonable administrative, technical, and physical safeguards to protect information against loss, misuse, and unauthorized access. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

7. Children's Privacy

This Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Effective" date at the top of this page. Your continued use of the Site after a change means you accept the updated policy.

9. Contact Us

For questions about this policy, to exercise any of your rights, or to request that we remove your information from our records, please contact us: